94fbr Privacy Policy – Personal Data Protection for Malaysian Players

1Introduction & Scope of This Policy

Your privacy is something we take seriously at 94fbr. As an online casino platform dedicated specifically to Malaysian players, we understand that your trust in us depends not only on fair gameplay or withdrawal speed — but also on the confidence that your personal information is in responsible hands.

This Privacy Policy applies to all information collected through the 94fbr, mobile application (if applicable), customer support systems, payment systems, and all communication channels between you and 94fbr. It also applies to all individuals who interact with our platform — whether they are registered members, casual visitors, or individuals contacting our support team.

2Types of Personal Data We Collect

94fbr collects various types of personal information depending on how you interact with our platform. Below is a comprehensive overview of the data we may collect:

94fbr does not collect sensitive personal data such as medical information, religious beliefs, or political views unless there is a specific legal requirement to do so. Any data collection that falls outside the categories listed above will be communicated to you separately with a clear explanation of its purpose.

3How We Use Your Data

Personal data collected by 94fbr is used solely for the following purposes, which are directly related to the platform's operations and our relationship with you as a member:

• Account Management: Creating, verifying, and managing your account at 94fbr, including a secure login process and identity verification where required.
• Transaction Processing: Processing your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX accurately and securely in MYR (RM).
• Gaming Services Provision: Enabling you to access and enjoy all games available at 94fbr, including Fish Hunter, American Roulette, Book of Cleopatra, Crazy Coin Flip, Cash Rocket, Turkish Blackjack, and 32 Cards.
• Customer Support: Responding to enquiries, resolving complaints, and providing appropriate assistance to you in Bahasa Malaysia via live chat or email.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, or platform abuse.
• Legal Compliance: Fulfilling legal obligations under PDPA 2010, anti-money laundering laws (AMLA), and other regulations applicable to the operations of 94fbr in Malaysia.
• Platform Communications: Sending important notifications related to your account, changes to our terms, promotions you have opted in to receive, and platform updates.
• Responsible Gaming: Monitoring gameplay patterns to identify early signs of problem gambling and providing appropriate support to members who need it.
• Platform Improvements: Analysing aggregated, anonymised usage patterns to improve the overall platform experience 94fbr.

4Disclosure of Data to Third Parties

94fbr does not sell, rent, or trade your personal information to any third party for their own commercial purposes. This is a commitment we have upheld without compromise since the very first day this platform launched.

However, there are certain circumstances in which 94fbr may need to share your data with carefully selected parties, namely:

• Payment Service Providers: Necessary information is shared with Malaysian local payment providers such as Touch 'n Go, GrabPay, DuitNow, and FPX providers to process your financial transactions. Each provider is bound by strict confidentiality agreements and is not permitted to use the data for any other purpose.
• Technology Service Providers: Companies providing technical infrastructure, cloud storage, or analytics services to 94fbr may have limited access to certain data — but only to the extent necessary to perform their services, and subject to binding data protection agreements.
• Relevant Authority: 94fbr will disclose personal data to Malaysian government authorities or law enforcement bodies when required to do so by law, court order, or valid legal process.
• Fraud Prevention Service Providers: To ensure platform security and protect all members, 94fbr may share certain data with qualified security and fraud prevention service providers.

In all of the above cases, 94fbr ensures that data disclosure is limited to the minimum necessary, and that all recipients are bound by data protection obligations equivalent to our own standards.

5Data Security at 94fbr

Protecting your personal data is a core technical priority given the highest level of attention in every infrastructure design decision 94fbr. We implement multiple layers of technical and organisational safeguards to ensure your data remains secure at all times.

Technical Security Measures We Have Implemented:

• 256-bit SSL Encryption: All communications between your browser and our servers 94fbr is protected by industry-standard encryption that prevents any third party from intercepting or reading data in transit.
• Encrypted Data Storage: Personal data stored in our databases is encrypted using strong encryption algorithms, meaning the data remains unreadable even in the event of unauthorised server access.
• Layered Access Control: Access to members' personal data is restricted to 94fbr with a legitimate operational need only, and all access is logged and monitored.
• 24/7 Monitoring: An automated monitoring system operates around the clock to detect any suspicious activity or unauthorised access attempts on our systems.
• Regular Security Testing: 94fbr conducts regular penetration testing and security audits to identify and address any vulnerabilities before they can be exploited.
• Two-Factor Authentication: Additional verification features are available to protect your account from unauthorised access, even if your password has been compromised.

Although 94fbr implements comprehensive security measures, no digital system can guarantee 100% absolute security. As such, you also play an important role in keeping your own data safe — particularly by choosing a strong password and not sharing your account login details 94fbr yours with anyone.

6Cookies & Tracking Technologies

Like most websites and digital platforms, 94fbr uses cookies and similar technologies to enhance the user experience and ensure the platform operates correctly. Cookies are small text files stored on your device when you visit 94fbr.

Types of Cookies We Use:

• Essential Cookies: These cookies are required for the platform 94fbr functions correctly — including maintaining your login session, remembering your language preferences, and ensuring security features run as intended. Without these cookies, the platform will not function properly.
• Performance Cookies: These cookies help us understand how players interact with the platform — which pages are visited most frequently, how long a typical gaming session lasts, and where players encounter difficulties. This data is used in aggregated and anonymised form to improve 94fbr.
• Functional Cookies: These cookies allow the platform to remember your preferences, such as your preferred bet size, display settings, and other configurations that enable a more personalised experience each time you use 94fbr.

You can manage cookie usage through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality of the 94fbr and disrupt your gaming experience.

7Data Retention Period

94fbr retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as long as required under applicable Malaysian law — whichever is longer.

As a general guideline, the data retention principles at 94fbr is as follows:

• Active Account Data: Retained for the duration that your account remains active at 94fbr and is required for the continued operation of your account.
• Financial Transaction Data: Records of deposits, withdrawals, and betting transactions are retained for a minimum of 7 years, in line with Malaysian financial and tax regulatory requirements.
• KYC (Identity Verification) Data: Identity verification documents submitted are retained for 5 years after account closure, in line with anti-money laundering legal requirements.
• Security Log Data: Security activity logs and login records are retained for 90 days for security investigation purposes if required.
• Customer Support Data: Support conversation records are retained for 2 years for reference and service quality improvement purposes.

When data is no longer needed and there is no legal obligation to retain it, 94fbr will securely delete or anonymise that data using industry-recognised procedures.

8Your Rights Under PDPA 2010

As a data subject under Malaysia's Personal Data Protection Act (PDPA) 2010, you have certain rights regarding your personal data held by 94fbr. We are committed to respecting and facilitating the exercise of these rights.

9Data of Minors

Platform 94fbr is intended exclusively for individuals aged 18 and above. We do not knowingly or intentionally collect any personal information from minors or underage individuals.

If you believe that your child or any individual under 18 years of age has registered an account at 94fbr or have provided personal information to us, please contact our support team immediately at [email protected]. We will investigate the report promptly and take appropriate action, including deleting the relevant account and associated data immediately upon verification.

94fbr conducts age verification during registration and reserves the right to request supporting documents (such as a copy of your Malaysian identity card) at any time to ensure compliance with the minimum age requirement.

10Links to Third-Party Sites

Platform 94fbr may contain links or references to third-party websites or services in certain contexts. This Privacy Policy applies only to data collected by 94fbr only and does not cover the privacy practices of any third party.

When you click a link to a third-party website, you will be leaving the 94fbr and that website's Privacy Policy will govern your interactions there. We encourage you to read the Privacy Policy of every website you visit to understand how they handle your personal data.

94fbr is not responsible for the content, privacy policies, or security practices of any third-party websites or services that may be linked from our platform.

11Amendments to This Privacy Policy

94fbr reserves the right to amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or changes in how we handle personal data. The "Updated" date shown at the top of this document will always reflect the date of the most recent amendment.

For material amendments — those that significantly change how we collect, use, or share your personal data — 94fbr will notify you via:

• A prominent notice on the platform's main page 94fbr before the amendments take effect.
• An email will be sent to your registered email address at least 14 days before the amendment takes effect.
• In-platform notifications when you log in to your account 94fbr yours.

Continued use of the platform 94fbr after an amendment takes effect will be deemed acceptance of the updated Privacy Policy. If you do not agree with any amendment, you have the right to close your account before the amendment's effective date by contacting our support team.

12Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how 94fbr managing your personal data, our team is ready to help. We are committed to responding to all privacy-related enquiries as promptly as possible — typically within 1–3 business days for matters requiring investigation, or within a few hours for general enquiries.

You can contact us via:

• Privacy Email: [email protected] (please include "Privacy Enquiry" in the subject line of your message)
• Live Chat: Available 24/7 directly within the platform 94fbr — the fastest way to get an immediate response
• Language: You can reach us in Bahasa Malaysia or English — our staff are fully fluent in both languages